CME TRAINING
Project: Mifepristone online training:
Counsel and prescribe mifepristone for early abortion or miscarriage management.
This CME-accredited, video-based training tool is designed to evaluate patients prior to provision of mifepristone, effectively counsel patients, and discuss criteria to determine the need for additional clinical services after use.
​My role: Design the end-to-end user experience.
Create a web/mobile app used as a training guide with the format:
SEE? (previously produced 3-part video on patient consult/prescribing)
DO! (practice Q/A on video content) and
TEACH! (interactive quiz) training guide.
The timeline for the project was tight, as the demand for training increased in 2019.
Creating a wireframe: Designing a user-driven experience.
Despite the linear content, the users needed to be able to skip around the site, accessing information between sections and during the Q & A. The developers and I together designed a 1-2-3-ordered format that included a navigation providing ongoing access to all sections simultaneously. Most users are clinicians pressed for time, completing the training via mobile over a course of days/weeks, making it necessary to have stop/start capabilities and intuitive, quick access to answers.
Look and feel: 3 options in setting the tone of delivery.
Option 1: Posterization of video stills represent each section which interact with moving video, making the SEE videos the visual anchor throughout the site.
Option 2: Main nav is a graphic tree, which branches and "grows" as the user moves from section to section, tracking what sections have been covered.
Option 3: Linear 1-2-3 layout with locator nav on every screen. This was the winning approach, and tested best due to its ease of use and simple, linear layout.
Icon design: We wanted to keep the button-like style of the icons, so I explored both illustrated and symbolic (character) solutions.
Testing results: a pictorial
illustration with a simplified, flat background
was the preferred choice.
Launched 2019: https://abortionpillcme.teachtraining.org/